Strangeer - Premium Discord Bot Dashboard

1. Information We Collect

When you use Strangeer, we collect specific types of data necessary to provide our services and enhance your experience:

Discord Information

User Identifiers: User ID, username, discriminator, and display name for identification and personalization
Profile Data: Avatar, status, and public profile information to enhance user experience
Server Data: Server (guild) IDs, names, and icons to provide server-specific functionality
Permission Data: Role assignments and permission levels to ensure proper access control
Channel Information: Channel IDs, names, and types for moderation and logging features
Message Metadata: Message IDs, timestamps, and author information (content only when configured for moderation)

Configuration Data

Bot Settings: Security configurations, moderation preferences, and feature toggles
User Preferences: Dashboard customizations, notification settings, and language preferences
Whitelist Data: Trusted users, channels, and domains for security exceptions

Usage and Analytics Data

Command Statistics: Frequency and timing of command usage for performance optimization
Security Events: Moderation actions, blocked attempts, and threat detections for safety analysis
Performance Metrics: Response times, error rates, and system health data
Dashboard Activity: Login times, feature usage, and navigation patterns for user experience improvement

2. Purpose of Data Collection

We collect and use your information for specific purposes that enhance functionality and user experience:

Core Functionality

Bot Operations: User and server IDs enable command execution, permission checks, and feature delivery
Security Protection: Server data allows anti-nuke, anti-raid, and anti-spam systems to function effectively
Moderation Services: Message metadata enables automated content filtering and rule enforcement
Personalized Experience: User preferences customize dashboard layouts and notification preferences

Service Improvement

Performance Optimization: Usage statistics help identify bottlenecks and optimize response times
Feature Development: Analytics data guides new feature development and existing feature improvements
Security Enhancement: Threat detection data improves our protection algorithms and response capabilities
User Support: Configuration data enables our support team to provide targeted assistance

Compliance and Safety

Discord ToS Compliance: Ensuring all bot operations align with Discord's community guidelines
Legal Obligations: Meeting data protection and privacy law requirements
Community Safety: Preventing abuse and maintaining a secure environment for all users

3. Data Security Measures

We implement comprehensive security measures to protect your data against unauthorized access, alteration, disclosure, or destruction:

Technical Safeguards

Encryption: All data is encrypted using AES-256 encryption in transit (TLS 1.3) and at rest
Database Security: MongoDB Atlas with enterprise-grade security, network isolation, and IP whitelisting
Authentication: Multi-factor authentication required for all administrative access
API Security: Rate limiting, input validation, and secure token-based authentication
Regular Updates: Automated security patches and dependency updates

Organizational Measures

Access Control: Strict role-based access with minimum necessary privileges
Staff Training: Regular security awareness training for all team members
Audit Logging: Comprehensive logging of all data access and modification activities
Incident Response: Established procedures for security breach detection and response
Third-Party Audits: Regular security assessments by independent security firms

Infrastructure Security

Cloud Security: Hosting on AWS/Google Cloud with SOC 2 Type II compliance
Network Security: Virtual private clouds, firewalls, and intrusion detection systems
Backup Protection: Encrypted backups with geographically distributed storage
Disaster Recovery: Comprehensive business continuity and disaster recovery plans

4. Third-Party Sharing Policy

We do not sell, trade, rent, or share your personal information with third parties for marketing purposes.Our commitment to privacy means your data stays protected and is only shared in very limited circumstances.

No Third-Party Sharing

Strangeer operates independently and does not engage in any data-sharing practices with third parties, except for:

Discord API: Necessary interactions with Discord's platform to provide bot functionality
Essential Service Providers: Cloud hosting and security services under strict data processing agreements

Legal Disclosure Requirements

We may disclose information only when legally required:

Legal Compliance: To comply with valid legal processes, court orders, or government requests
Safety Protection: To protect our users, staff, or the public from harm or illegal activities
Terms Enforcement: To investigate violations of our Terms of Service or Discord's Terms
Business Continuity: In the event of a merger, acquisition, or asset sale (with user notification)

Data Processing Agreements

Any service providers we work with are bound by strict contractual obligations that require them to: maintain confidentiality, implement appropriate security measures, use data only for specified purposes, and delete data when no longer needed.

5. Data Storage Duration

Data is stored for unlimited duration to ensure continuous service functionality, but can be deleted at your discretion. We maintain different retention periods based on data type and purpose:

Indefinite Storage Categories

User Profiles: User IDs, usernames, and basic profile data retained indefinitely for service continuity
Server Configurations: Bot settings and preferences maintained for as long as the bot remains in your server
Security Whitelists: Trusted user and domain lists retained to maintain protection effectiveness
Dashboard Preferences: Customization settings stored indefinitely for user convenience

Time-Limited Storage

Moderation Logs: Security incidents and moderation actions retained for 2 years for audit purposes
Performance Analytics: Usage statistics aggregated and anonymized after 1 year
Error Logs: System diagnostics purged after 90 days
Session Data: Login tokens and temporary access data expire within 30 days

Data Deletion Process

You can request data removal at any time through the following process:

Self-Service: Remove the bot from your server to automatically delete server-specific data
Support Request: Contact our support team through Discord or email for comprehensive data removal
Dashboard Option: Use the account deletion feature in your dashboard settings
Processing Time: Data deletion requests are processed within 30 days of verification
Confirmation: You will receive confirmation once your data has been successfully removed

6. Your Rights and Choices

You have the following rights regarding your data:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data
Portability: Request transfer of your data
Objection: Object to processing of your data
Restriction: Request limitation of data processing

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience:

Essential cookies for website functionality
Analytics cookies to understand usage patterns
Preference cookies to remember your settings
Authentication cookies for dashboard access

8. Third-Party Services

We integrate with third-party services that have their own privacy policies:

Discord: For bot functionality and OAuth authentication
Analytics providers: For usage statistics and performance monitoring
Cloud hosting: For secure data storage and processing

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Policy Update Notifications

We are committed to transparency when changes are made to this Privacy Policy. Here's how we'll keep you informed:

Notification Methods

Dashboard Alerts: Prominent notifications in your bot dashboard highlighting policy changes
Discord Announcements: Updates posted in our official support server announcement channel
Email Notifications: Direct emails sent to registered users for significant policy changes
Website Banner: Temporary notice banner on our website and dashboard login page

Notification Timeline

30-day advance notice for major policy changes that affect data collection or usage
7-day advance notice for minor clarifications or administrative updates
Immediate notification for emergency changes required by law or security incidents

The "Last updated" date at the top of this policy will always reflect the most recent changes.

11. User Consent

By using Strangeer services, you explicitly consent to the data collection and processing practices outlined in this Privacy Policy.

What Your Consent Covers

Data Collection: Collection of Discord user and server information as detailed in Section 1
Data Processing: Use of your data for the purposes outlined in Section 2
Data Storage: Retention of data according to the timeframes specified in Section 5
Essential Sharing: Limited data sharing with Discord and necessary service providers

Consent Management

Ongoing Consent: Your continued use of the bot indicates ongoing agreement with this policy
Withdrawal: You may withdraw consent at any time by removing the bot or deleting your data
Granular Control: Specific features can be disabled through dashboard settings without full withdrawal

Important: If you do not agree with any aspect of this Privacy Policy, please discontinue use of Strangeer services immediately and contact support for data removal.

12. Legal Compliance

Strangeer is committed to complying with applicable data protection regulations and privacy laws. Our practices align with major privacy frameworks:

Regulatory Compliance

GDPR: European General Data Protection Regulation compliance for EU users
CCPA: California Consumer Privacy Act compliance for California residents
Discord Developer Policy: Full adherence to Discord's Developer Terms and Bot Policy
Industry Standards: Implementation of ISO 27001 and SOC 2 security frameworks

Legal Disclaimers

Best Efforts: We make every reasonable effort to comply with applicable laws
Evolving Compliance: Our practices are regularly reviewed and updated as laws change
Legal Counsel: Privacy practices are developed in consultation with qualified legal professionals
Dispute Resolution: Legal disputes will be handled according to our Terms of Service

Note: This Privacy Policy does not constitute legal advice. Consult with qualified legal counsel for specific privacy law questions.

13. Contact Information

For privacy-related questions, data requests, or concerns about this policy, please contact our support team through the following channels:

Primary Contact Methods

Discord Support Server: Join our official support server at discord.gg/strangeer
Email: privacy@livestrangeer.space for privacy-specific inquiries
Dashboard: Use the "Contact Support" feature in your bot dashboard
General Support: support@livestrangeer.space for general questions

Response Timeframes

Privacy Requests: Data access, deletion, and correction requests processed within 72 hours
General Inquiries: Response to privacy questions within 24 hours during business days
Urgent Matters: Security or breach concerns addressed immediately (24/7 monitoring)
Complex Issues: Detailed investigations may require up to 7 business days

Support Process

When contacting support, please provide:

User Information: Your Discord username and user ID
Server Details: Relevant server name and ID (if applicable)
Specific Request: Clear description of your privacy concern or data request
Verification: Be prepared to verify your identity for data access requests

Privacy Officer: All privacy-related communications are reviewed by our designated Data Protection Officer to ensure compliance with privacy laws and company policies.